CRM_DQAF_RUN002 - Customizing for the step type &1 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DQAF_RUN - Data Qualitiy Administration Framework runtime

• Message number: 002

• Message text: Customizing for the step type &1 is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DQAF_RUN002 - Customizing for the step type &1 is inconsistent ?

  The SAP error message CRM_DQAF_RUN002 indicates that there is an inconsistency in the customizing settings for a specific step type in the CRM (Customer Relationship Management) system. This error typically arises during the execution of a process that involves workflow or data quality management, where the system expects certain configurations to be in place for the specified step type.
  Cause:
  
  Missing Customizing Entries: The step type referenced in the error message may not have been properly configured in the system. This could be due to missing entries in the customizing tables.
  Inconsistent Configuration: There may be conflicting or incomplete settings for the step type, leading to inconsistencies.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that resulted in missing or incorrect configurations.
  Version Mismatch: The error could also arise if there are version mismatches between the components of the CRM system.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the customizing transaction (SPRO) and navigate to the relevant area for the step type in question. Ensure that all necessary configurations are in place.
  Verify that the step type is correctly defined and that all required parameters are set.
  
  
  
  Review Transport Logs: 
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  
  
  
  Consistency Check: 
  
  Use transaction codes like SICF or SE11 to check the relevant tables for consistency. Look for any missing entries or discrepancies.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific step type to ensure that all necessary configurations are correctly implemented.
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide guidance on how to resolve it.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPRO (Customizing), SE11 (Data Dictionary), and SICF (Internet Communication Framework) for troubleshooting.
  Documentation: Review the SAP Help Portal for documentation related to CRM workflows and data quality management.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_DQAF_RUN002 error.