How To Fix CRM_DQAF_DESIGN020 - KPI id &1 doesn't exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DQAF_DESIGN - Data Qualitiy Administration Framework design time

• Message number: 020

• Message text: KPI id &1 doesn't exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DQAF_DESIGN020 - KPI id &1 doesn't exist ?

  The SAP error message "CRM_DQAF_DESIGN020 KPI id &1 doesn't exist" typically indicates that the Key Performance Indicator (KPI) you are trying to access or use in your SAP CRM system is not defined or does not exist in the system. This can occur for various reasons, such as configuration issues, missing data, or incorrect references.
  Cause:
  
  Non-existent KPI: The KPI ID you are trying to use has not been created or is not available in the system.
  Incorrect Configuration: The KPI might not be properly configured in the system, leading to it being unrecognized.
  Transport Issues: If the KPI was recently transported from another system, it may not have been transported correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the KPI.
  Data Deletion: The KPI might have been deleted or deactivated in the system.
  
  Solution:
  
  
  Check KPI Definition:
  
  Go to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or the specific transaction for KPI management) and verify if the KPI ID exists.
  If it does not exist, you may need to create it or check with your system administrator.
  
  
  
  Review Configuration:
  
  Ensure that the KPI is properly configured in the system. This may involve checking the settings in the SAP CRM customizing (transaction SPRO).
  Look for any related settings under the CRM Analytics or Performance Management sections.
  
  
  
  Transport Check:
  
  If the KPI was supposed to be transported from another system, check the transport logs to ensure it was successfully imported.
  If it was not transported, you may need to re-transport it.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the KPI. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on the specific KPI and its configuration.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  KPI Management: Understanding how KPIs are managed in SAP CRM can help in troubleshooting. Familiarize yourself with the KPI framework and how KPIs are defined and used in your organization.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.