How To Fix CRM_DPP_ILM_TEST064 - ID &1 GUID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP_ILM_TEST - CRM Data Privacy: Messages for ILM tests

• Message number: 064

• Message text: ID &1 GUID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP_ILM_TEST064 - ID &1 GUID &2 ?

  The SAP error message CRM_DPP_ILM_TEST064 with ID &1 and GUID &2 typically relates to issues in the context of Information Lifecycle Management (ILM) within the SAP Customer Relationship Management (CRM) system. This error can occur during processes that involve data archiving, retention management, or data deletion.
  Cause:
  
  Invalid GUID: The GUID (Globally Unique Identifier) provided may not correspond to any existing record in the system.
  Data Integrity Issues: There may be inconsistencies or integrity issues with the data that the system is trying to process.
  Configuration Issues: The ILM configuration may not be set up correctly, leading to errors when attempting to access or manipulate data.
  Authorization Issues: The user may not have the necessary permissions to perform the operation related to the GUID.
  
  Solution:
  
  Verify the GUID: Check if the GUID provided in the error message is correct and corresponds to an existing record in the system.
  Check Data Integrity: Run consistency checks on the data to ensure there are no integrity issues. This may involve checking related tables or records.
  Review ILM Configuration: Ensure that the ILM settings and configurations are correctly set up in the system. This may involve checking retention policies, archiving settings, and other related configurations.
  User Authorizations: Verify that the user executing the operation has the necessary authorizations to access and manipulate the data associated with the GUID.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure and gather more context about the error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for ILM and CRM for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support Tickets: If the issue cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  Always ensure that you have backups and that you are following best practices when making changes to system configurations or data.