How To Fix CRM_DPP015 - Action cannot be executed on some e-mails; a related BP is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 015

• Message text: Action cannot be executed on some e-mails; a related BP is blocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP015 - Action cannot be executed on some e-mails; a related BP is blocked ?

  The SAP error message CRM_DPP015 indicates that an action cannot be executed on certain emails because the related Business Partner (BP) is blocked. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to perform actions on emails associated with a Business Partner that has been marked as blocked in the system.
  
  Cause:
  
  
  Blocked Business Partner: The primary cause of this error is that the Business Partner associated with the email is blocked. This could be due to various reasons, such as:
  
  The BP has been marked as inactive or blocked by a user.
  The BP has outstanding issues that require resolution before further actions can be taken.
  Compliance or regulatory reasons may have led to the blocking of the BP.
  
  
  
  Email Association: The email in question is linked to the blocked Business Partner, which prevents any actions from being executed on it.
  
  
  
  Solution:
  To resolve the CRM_DPP015 error, you can take the following