How To Fix CRM_DOCUMENTS206 - Error opening Office document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 206

• Message text: Error opening Office document

What causes this issue?

An error occured when the document was opened.

System Response

Processing terminated

How to fix this error?

Possible causes:
No security settings in the browser
In Customizing for CRM Content Management, there is no definition of an
alias for MS Office integration.
No authorizations for the document or the business object to which the
document is linked

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS206 - Error opening Office document ?

  The SAP error message CRM_DOCUMENTS206, which indicates "Error opening Office document," typically occurs when there is an issue with accessing or opening an Office document (like Word, Excel, etc.) that is linked to a CRM transaction or object. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  File Path Issues: The document may not be located in the expected directory, or the path may be incorrect.
  File Permissions: The user may not have the necessary permissions to access the document or the directory where it is stored.
  Document Locking: The document might be locked by another user or process, preventing access.
  Office Integration Issues: There may be issues with the integration between SAP and Microsoft Office, such as missing or misconfigured settings.
  Network Issues: If the document is stored on a network drive, there may be connectivity issues.
  File Corruption: The document itself may be corrupted or in an unsupported format.
  
  Solutions:
  
  Check File Path: