How To Fix CRM_DOCUMENTS103 - Action was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 103

• Message text: Action was cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS103 - Action was cancelled ?

  The SAP error message "CRM_DOCUMENTS103 Action was cancelled" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action related to documents (such as creating, editing, or deleting) but the action is aborted or not completed successfully. This can happen for various reasons, including user permissions, system settings, or data inconsistencies.
  Possible Causes:
  
  User Permissions: The user may not have the necessary authorizations to perform the action on the document.
  Data Inconsistencies: There may be issues with the data being processed, such as missing mandatory fields or invalid data formats.
  System Configuration: Certain settings in the CRM system may prevent the action from being completed.
  User Cancellation: The user may have manually cancelled the action during the process.
  Technical Issues: There could be underlying technical issues, such as system performance problems or connectivity issues.
  
  Solutions:
  
  Check User Permissions: Ensure that the user has the appropriate authorizations to perform the action. This can be done by reviewing the user's role and permissions in the SAP system.
  Validate Data: Check the data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review System Configuration: Consult with your SAP administrator to review the system settings related to document management and ensure they are configured correctly.
  Retry the Action: If the action was cancelled by the user, try to perform the action again to see if it completes successfully.
  Check for Technical Issues: Monitor the system for any performance issues or errors in the logs that may indicate a technical problem. If necessary, contact your IT support team for assistance.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the specific functionalities related to document management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to document management, as they may provide additional insights or troubleshooting options.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further investigation.