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Message type: E = Error
Message class: CRM_DOC_FLOW - Output for document flow
Message number: 013
Message text: Select an object type
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CRM_DOC_FLOW013
- Select an object type ?The SAP error message CRM_DOC_FLOW013 ("Select an object type") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a document flow or related functionality without specifying an object type. This can happen in various scenarios, such as when trying to view document flows for business transactions, sales orders, or service requests.
Cause:
The error is generally caused by one of the following reasons:
- No Object Type Selected: The user has not selected any object type in the document flow screen.
- Incorrect Configuration: The system may not be properly configured to recognize the object types available for the document flow.
- User Authorization Issues: The user may not have the necessary authorizations to view certain object types.
Solution:
To resolve the error, you can take the following steps:
Select an Object Type:
- Ensure that you have selected a valid object type from the available options in the document flow screen. Look for a dropdown or selection box where you can choose the object type.
Check Configuration:
- If you are an administrator or have access to configuration settings, verify that the object types are correctly configured in the system. This may involve checking the customizing settings in the CRM module.
User Authorizations:
- Check if the user has the necessary authorizations to access the selected object types. You may need to consult with your SAP security team to ensure that the user roles and authorizations are correctly set up.
System Logs:
- Review system logs or transaction logs for any additional error messages or warnings that may provide more context about the issue.
SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
Contact SAP Support:
- If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with details about the error, including the steps leading up to it and any relevant configuration settings.
Related Information:
By following these steps, you should be able to resolve the CRM_DOC_FLOW013 error and successfully access the document flow functionality in SAP CRM.
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