How To Fix CRM_DARGE020 - No entry found for your selection in any info structure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DARGE - Data Archiving General

• Message number: 020

• Message text: No entry found for your selection in any info structure

What causes this issue?

No entry was found for your selection in an SAP AS info structure.
It is possible that the data is not in the archive or no info
structures have been filled with data yet.

System Response

No data was read from the archive.

How to fix this error?

Check if the data you require still exists on the database. If it does
not, contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DARGE020 - No entry found for your selection in any info structure ?

  The SAP error message CRM_DARGE020 indicates that there are no entries found for the selection criteria you have specified in any of the info structures. This error typically occurs in the context of reporting or data retrieval in SAP CRM (Customer Relationship Management) when the system cannot find any relevant data based on the parameters you have provided.
  Causes:
  
  Incorrect Selection Criteria: The parameters you have entered (such as date range, status, or other filters) may not match any existing records in the info structure.
  Data Not Yet Loaded: If the data has not been loaded into the info structure or if the data load process has failed, you will not find any entries.
  Info Structure Configuration: The info structure may not be properly configured or may not include the data you are trying to access.
  Authorization Issues: Lack of proper authorizations may prevent you from accessing certain data.
  Data Archiving: The data you are looking for may have been archived and is no longer available in the active database.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you have entered to ensure they are correct and relevant. Adjust the filters to broaden the search if necessary.
  Verify Data Availability: Check if the data has been loaded into the info structure. You can do this by running a different report or transaction that accesses the same info structure.
  Review Info Structure Configuration: Ensure that the info structure is correctly set up and that it includes the necessary data. You may need to consult with your SAP administrator or functional consultant.
  Check Authorizations: Ensure that you have the necessary authorizations to access the data in the info structure. If not, contact your system administrator to grant the required permissions.
  Data Load Process: If applicable, check the data load process to ensure it has completed successfully. You may need to run the data load job again if it has failed.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the info structure you are querying.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the structure of the info structure or SE16 (Data Browser) to view the underlying tables.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.