How To Fix CRM_DAM_TAX_MESSAGES021 - Cannot create taxonomy: Database table is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_TAX_MESSAGES -

• Message number: 021

• Message text: Cannot create taxonomy: Database table is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_TAX_MESSAGES021 - Cannot create taxonomy: Database table is locked ?

  The SAP error message CRM_DAM_TAX_MESSAGES021 indicates that there is an issue with creating a taxonomy due to a database table being locked. This can occur in various scenarios, typically when multiple users or processes are trying to access or modify the same database table simultaneously.
  Cause:
  
  
  Database Locking: The most common cause is that the database table required for creating the taxonomy is currently locked by another transaction. This can happen if:
  
  Another user is editing the same taxonomy or related data.
  A background job is running that is accessing the same table.
  A previous transaction did not complete properly and left the table in a locked state.
  
  
  
  Long-running Transactions: If a transaction takes too long to complete, it can hold locks on the database tables longer than expected.
  
  
  Deadlocks: In some cases, deadlocks can occur where two or more transactions are waiting for each other to release locks.
  
  
  Solution:
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any existing locks on the database tables. You can view the list of locks and identify the user or process that is holding the lock.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  
  
  
  Wait and Retry: If the lock is held by another user or process that is still active, you may need to wait for that process to complete before trying to create the taxonomy again.
  
  
  Review Long-running Transactions: If you suspect that a transaction is taking too long, you can check the transaction logs or use transaction code SM66 to monitor active processes and identify any long-running transactions.
  
  
  Database Administration: If the issue persists, it may be necessary to involve your database administrator to investigate further. They can check for any underlying database issues or perform maintenance tasks.
  
  
  System Restart: In extreme cases, if the locks cannot be resolved, a system restart may be required to clear any lingering locks. This should be done with caution and typically as a last resort.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM66: Monitor active processes in the system.
  SM21: Check system logs for any related errors or warnings.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP documentation related to CRM and taxonomy management for best practices and guidelines.
  
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error.