How To Fix CRM_DAM_TAX_MESSAGES004 - Taxonomy has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_TAX_MESSAGES -

• Message number: 004

• Message text: Taxonomy has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_TAX_MESSAGES004 - Taxonomy has been deleted ?

  The SAP error message CRM_DAM_TAX_MESSAGES004 indicates that a taxonomy has been deleted in the context of SAP Customer Relationship Management (CRM) and Digital Asset Management (DAM). This error typically arises when the system attempts to access or reference a taxonomy that no longer exists in the database.
  Cause:
  
  Deletion of Taxonomy: The most straightforward cause is that the taxonomy in question has been deleted from the system, either intentionally or accidentally.
  Data Inconsistency: There may be inconsistencies in the database where references to the deleted taxonomy still exist in other objects or configurations.
  Configuration Issues: Incorrect configurations or settings in the CRM or DAM module may lead to this error when trying to access taxonomies.
  
  Solution:
  
  Restore the Taxonomy: If the taxonomy was deleted accidentally, check if there is a backup or a way to restore it. If you have a transport request or a backup of the system, you may be able to restore the deleted taxonomy.
  Check References: Review the objects or configurations that reference the deleted taxonomy. You may need to update or remove these references to resolve the error.
  Recreate the Taxonomy: If restoring is not an option, consider recreating the taxonomy with the same structure and attributes as before.
  System Consistency Check: Run consistency checks in the system to identify any other potential issues that may have arisen due to the deletion of the taxonomy.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and DAM for any specific instructions or guidelines regarding taxonomies.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide insights or patches that can help resolve the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to taxonomy management in SAP CRM/DAM, such as CRMD_ORDER or CRMD_ORDERADM_H, to help navigate and manage taxonomies.
  User Roles and Permissions: Ensure that the user attempting to access the taxonomy has the necessary permissions to view or manage taxonomies in the system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_DAM_TAX_MESSAGES004 error.