How To Fix CRM_DAM_MESSAGES105 - Wrong storage category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 105

• Message text: Wrong storage category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES105 - Wrong storage category ?

  The SAP error message CRM_DAM_MESSAGES105: Wrong storage category typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the storage category of documents or media files being uploaded or processed in the system. This error can arise due to various reasons, including incorrect configuration settings or incompatible file types.
  Causes:
  
  Incorrect Storage Category Configuration: The storage category defined in the system may not be set up correctly or may not match the requirements for the document or media being processed.
  File Type Restrictions: The file type being uploaded may not be supported by the defined storage category.
  Authorization Issues: The user may not have the necessary permissions to access or use the specified storage category.
  System Configuration Issues: There may be inconsistencies or misconfigurations in the system settings related to document management.
  
  Solutions:
  
  
  Check Storage Category Configuration:
  
  Navigate to the configuration settings for storage categories in the SAP system.
  Ensure that the storage category you are trying to use is correctly defined and active.
  
  
  
  Verify File Type Compatibility:
  
  Check the file type you are trying to upload and ensure it is compatible with the storage category.
  If necessary, convert the file to a supported format.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the storage category.
  You may need to consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Consult SAP Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for detailed information on storage categories and their configurations.
  
  
  
  Check for System Notes or Patches:
  
  Sometimes, specific issues may be addressed in SAP Notes or patches. Check the SAP Support Portal for any relevant notes that may resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to CRM document management and storage categories for any known issues or fixes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for managing storage categories) and CRMD_ORDER (for CRM order management).
  Documentation: Review the SAP Help documentation for CRM and Document Management for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.