How To Fix CRM_DAM_MESSAGES047 - An entry is required (in class &2) for characteristic &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 047

• Message text: An entry is required (in class &2) for characteristic &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES047 - An entry is required (in class &2) for characteristic &1 ?

  The SAP error message CRM_DAM_MESSAGES047 indicates that there is a missing entry for a characteristic in a specific class. This typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to create or modify a product or service that requires certain characteristics to be defined.
  Cause:
  The error is triggered when:
  
  You are trying to create or modify a product that has characteristics defined in a class, but the required characteristic is not assigned or does not have a value.
  The characteristic in question is marked as mandatory, meaning that it must have a value for the product or service to be valid.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Characteristic and Class:
  
  The error message will specify the characteristic (&1) and the class (&2) that is causing the issue. Take note of these details.
  
  
  
  Check Class Assignment:
  
  Go to the class in the SAP system and check if the characteristic is correctly assigned to the class. You can do this by navigating to the class in the Class Management (transaction code CL02).
  
  
  
  Assign Value to the Characteristic:
  
  If the characteristic is assigned but does not have a value, you need to provide a value for it. This can be done in the product master data or wherever you are trying to create or modify the product.
  
  
  
  Review Mandatory Settings:
  
  Check if the characteristic is set as mandatory. If it is, ensure that you provide a value. If it is not necessary for your business process, you may consider changing its status, but this should be done with caution and in accordance with your organization's data governance policies.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save your changes and try to execute the action again that triggered the error.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CL02 (Change Class) or CL03 (Display Class) to manage class characteristics.
  Documentation: Refer to SAP Help documentation for more details on class and characteristic management in SAP CRM.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to classes and characteristics in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.