How To Fix CRM_DAM_MESSAGES042 - Digital asset type not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 042

• Message text: Digital asset type not found

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES042 - Digital asset type not found ?

  The SAP error message CRM_DAM_MESSAGES042 indicates that the system cannot find the specified digital asset type. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with digital asset management functionalities.
  Cause:
  
  Missing Configuration: The digital asset type you are trying to use may not be configured in the system. This could happen if the asset type was never created or if it was deleted.
  Incorrect Asset Type: The asset type specified in the transaction or program may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the digital asset type.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that resulted in missing or incomplete data.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for digital asset management in SAP CRM.
  Verify that the digital asset type you are trying to use is defined and active.
  If it is missing, you may need to create it using the appropriate transaction (e.g., SPRO for configuration).
  
  
  
  Verify Asset Type:
  
  Double-check the asset type you are using in your transaction or program. Ensure that it is spelled correctly and matches the defined types in the system.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the digital asset type. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings. Ensure that all necessary objects were transported correctly.
  If needed, re-transport the configuration or manually create the missing asset type.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on digital asset management and asset types.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration) or CRMD_ORDER (to work with CRM orders) depending on your specific use case.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.