How To Fix CRM_DAM_LI_MSG012 - Deletion aborted because selected &1 has a relation to a digital asset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_LI_MSG - Legal Information Messages

• Message number: 012

• Message text: Deletion aborted because selected &1 has a relation to a digital asset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_LI_MSG012 - Deletion aborted because selected &1 has a relation to a digital asset ?

  The SAP error message CRM_DAM_LI_MSG012 indicates that a deletion operation has been aborted because the selected object (denoted by &1) has a relationship with a digital asset. This typically occurs in the context of SAP Customer Relationship Management (CRM) and Digital Asset Management (DAM) modules, where certain objects cannot be deleted if they are still linked to other entities.
  Cause:
  The error arises when you attempt to delete an object (like a marketing campaign, document, or any other entity) that is still associated with a digital asset. The system enforces referential integrity, meaning that it prevents the deletion of an object that is still in use or linked to other objects to avoid data inconsistency.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Relationship: Determine which digital asset is linked to the object you are trying to delete. You can do this by checking the relationships or dependencies of the object in the SAP system.
  
  
  Remove the Relationship: Once you have identified the linked digital asset, you need to remove the relationship. This can typically be done through the following steps:
  
  Navigate to the object in question.
  Access the relationships or links section.
  Delete or unlink the digital asset from the object.
  
  
  
  Re-attempt Deletion: After successfully removing the relationship, try to delete the object again. The deletion should now proceed without errors.
  
  
  Check for Other Dependencies: If the error persists, ensure that there are no other dependencies or relationships that might be preventing the deletion. You may need to check for other linked objects or assets.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage digital assets and their relationships, such as CRMD_ORDER for managing CRM orders or DMS for Document Management System transactions.
  Authorization: Ensure that you have the necessary authorizations to delete the object and manage its relationships.
  Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing digital assets and understanding the implications of deleting objects in the CRM system.
  
  If you continue to face issues, consider reaching out to your SAP support team or consulting the SAP community for further assistance.