How To Fix CRM_DAM_DAT_MESSAGES026 - Cannot delete: Digital asset type is in use

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 026

• Message text: Cannot delete: Digital asset type is in use

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES026 - Cannot delete: Digital asset type is in use ?

  The SAP error message CRM_DAM_DAT_MESSAGES026 indicates that you are trying to delete a digital asset type that is currently in use. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a digital asset type that has been assigned to existing digital assets or is referenced in other configurations.
  Cause:
  
  In Use: The digital asset type you are trying to delete is currently assigned to one or more digital assets.
  References: There may be other configurations, transactions, or objects that reference this digital asset type.
  Dependencies: The asset type may have dependencies that prevent its deletion.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Usage:
  
  Identify all digital assets that are using the asset type you want to delete. You can do this by running a report or querying the database to find references to the asset type.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any active transactions that might be using the asset type.
  
  
  
  Remove References:
  
  If you find any digital assets using the asset type, you will need to either delete those digital assets or change their asset type to another valid type before you can delete the asset type itself.
  
  
  
  Check Configuration:
  
  Review any configurations or settings in the system that might be referencing the digital asset type. This could include workflows, reports, or other custom developments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing digital asset types and their dependencies.
  
  
  
  Use Transaction Code:
  
  You can use transaction code CRMD_DAM to manage digital assets and check their statuses.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions for this specific error.
  Documentation: Review the SAP Help Portal for detailed documentation on managing digital assets in SAP CRM.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.