How To Fix CRM_DAM_CHR_ACCESS008 - Could not access char. class because DAM class type /name not customized

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_CHR_ACCESS - messages during characteristics access

• Message number: 008

• Message text: Could not access char. class because DAM class type /name not customized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_CHR_ACCESS008 - Could not access char. class because DAM class type /name not customized ?

  The SAP error message CRM_DAM_CHR_ACCESS008 indicates that the system is unable to access a characteristic class because the specified DAM (Dynamic Attribute Management) class type or name has not been properly customized. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with characteristics and attributes.
  Cause:
  
  Missing Customization: The characteristic class type or name that is being referenced in the system is not defined or customized in the SAP system.
  Incorrect Configuration: There may be a misconfiguration in the settings related to the DAM classes or the characteristic classes.
  Transport Issues: If the customization was recently transported from another system, it may not have been transported correctly or completely.
  
  Solution:
  
  
  Check Customization:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for defining characteristic classes.
  Ensure that the DAM class type and name are correctly defined and customized.
  
  
  
  Define Characteristic Class:
  
  If the characteristic class does not exist, you may need to create it. This can typically be done in the transaction code SPRO under the relevant CRM settings.
  Ensure that all necessary attributes and settings are configured for the characteristic class.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the DAM and ensure that they are correctly set up to reference the characteristic class.
  Verify that the characteristic class is active and available for use.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport process.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the characteristic class.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to DAM and characteristic classes for any specific instructions or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for customizing settings, SE11 for data dictionary objects, and SE80 for object navigation.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.