How To Fix CRM_CUSTOMER_I009 - Database error when reading customer data

CRM_CUSTOMER_I009 - Overview

• Message type: E = Error

• Message class: CRM_CUSTOMER_I - Output Class Admin Item

• Message number: 009

• Message text: Database error when reading customer data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_I009 - Database error when reading customer data ?

  The SAP error message CRM_CUSTOMER_I009 typically indicates a database error that occurs when the system is trying to read customer data. This error can arise from various underlying issues, including database inconsistencies, missing data, or issues with the database connection.
  Causes:
  
  Database Inconsistencies: There may be inconsistencies in the database that prevent the system from retrieving customer data.
  Missing Data: The customer data being requested may not exist in the database, or there may be missing entries in related tables.
  Database Connection Issues: Problems with the database connection, such as network issues or database server downtime, can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  Corrupted Data: Data corruption in the database can also lead to errors when attempting to read customer information.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running and that there are no network issues affecting connectivity.
  Review Logs: Check the