How To Fix CRM_CUSTOMER_H004 - Customer header data could not be found &1

CRM_CUSTOMER_H004 - Overview

• Message type: E = Error

• Message class: CRM_CUSTOMER_H - Output Class Admin Item

• Message number: 004

• Message text: Customer header data could not be found &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUSTOMER_H004 - Customer header data could not be found &1 ?

  The SAP error message CRM_CUSTOMER_H004 indicates that the system could not find the customer header data for a specific customer in the CRM system. This error typically occurs in scenarios where customer data is being accessed or processed, such as during the creation or modification of business transactions (e.g., sales orders, service requests) in SAP CRM.
  Causes:
  
  Missing Customer Data: The customer data may not have been created or may have been deleted from the system.
  Incorrect Customer ID: The customer ID being referenced may be incorrect or does not exist in the CRM database.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing data.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent the retrieval of customer data.
  
  Solutions:
  
  Verify Customer Existence: Check if the