How To Fix CRM_CUSTOMER_H000 - Customer header data could not be created &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CUSTOMER_H - Output Class Admin Item

  • Message number: 000

  • Message text: Customer header data could not be created &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CUSTOMER_H000 - Customer header data could not be created &1 ?

    The SAP error message CRM_CUSTOMER_H000 indicates that there was an issue when trying to create customer header data in the SAP CRM system. This error can occur due to various reasons, and understanding the cause is essential for finding a solution. Below are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Missing Required Fields: Certain mandatory fields may not have been filled in during the customer creation process.
    2. Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid formats or values that do not meet the system's requirements.
    3. Authorization Issues: The user may not have the necessary permissions to create customer data in the CRM system.
    4. Configuration Issues: There may be configuration problems in the CRM system that prevent the creation of customer data.
    5. Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the input data for any missing or incorrectly formatted information.
    2. Review Data Consistency: Validate the data being entered to ensure it meets the expected formats and values. This includes checking for valid customer types, addresses, and other relevant information.
    3. Verify User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create customer data.
    4. Consult Configuration Settings: Review the CRM configuration settings to ensure that everything is set up correctly for customer creation. This may involve checking the customizing settings in the SAP system.
    5. Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    6. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like BP (Business Partner) to check existing customer data or CRM_ORDER to review related transactions.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
    • Documentation: Review the SAP Help documentation for CRM customer management to understand the requirements and processes involved in customer creation.

    By following these steps, you should be able to identify the cause of the CRM_CUSTOMER_H000 error and implement a suitable solution. If the problem continues, consider escalating the issue to SAP support for further assistance.

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