How To Fix CRM_CUMULATED_I004 - CUMULATED_I data for ITEM_GUID &1 could not be changed (Change)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUMULATED_I - Error messages for quantity/value update

• Message number: 004

• Message text: CUMULATED_I data for ITEM_GUID &1 could not be changed (Change)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUMULATED_I004 - CUMULATED_I data for ITEM_GUID &1 could not be changed (Change) ?

  The SAP error message CRM_CUMULATED_I004 indicates that there is an issue with changing the cumulative data for a specific item identified by ITEM_GUID. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are inconsistencies or restrictions related to the cumulative data for the specified item.
  Causes:
  
  Data Locking: The item data might be locked by another transaction or user, preventing changes.
  Inconsistent Data: There may be inconsistencies in the cumulative data that need to be resolved before changes can be made.
  Authorization Issues: The user may not have the necessary authorizations to change the cumulative data for the item.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the CRM system itself.
  Business Logic Restrictions: Certain business rules or logic may prevent changes to cumulative data under specific conditions.
  
  Solutions:
  
  Check Data Locking: Verify if the item is locked by another user or transaction. You can use transaction codes like SM12 to check for locks and release them if necessary.
  Review Data Consistency: Check the cumulative data for inconsistencies. You may need to run consistency checks or reports to identify and correct any issues.
  Authorization Check: Ensure that the user has the appropriate authorizations to make changes to the cumulative data. This can be checked in transaction SU53 or by consulting with your security team.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  Consult Documentation: Review SAP notes or documentation related to the specific error message for any known issues or patches that may address the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, SM12, SU53, and others that may help in diagnosing the issue.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_CUMULATED_I004 for any specific fixes or recommendations.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem continues, consider escalating the issue to SAP support for further assistance.