How To Fix CRM_CUMULATED_I001 - Error when calling up function module CRM_CUMULATED_I_READ_OW

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUMULATED_I - Error messages for quantity/value update

• Message number: 001

• Message text: Error when calling up function module CRM_CUMULATED_I_READ_OW

What causes this issue?

When calling up the function module CRM_CUMULATED_I_READ_OW, the return
value ES_CUMULATED_I_WRK was requested, without supplying the import
with the values for IV_CUM_TYPE and IV_CUM_RULE at the same time.
This is not allowed, as the return structure is only unique when you
enter the complete logical key, consisting of the ITEM_GUID (of IV_GUID
or IV_REF_GUID), IV_CUM_TYPE and IV_CUM_RULE, that is, only one single
record can be found.

System Response

ES_CUMULATED_I_WRK is not supplied (even if the return quantity only
consists of one single data record), and an error is triggered.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Correct the corresponding call position for the function module
CRM_CUMULATED_I_READ_OW.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUMULATED_I001 - Error when calling up function module CRM_CUMULATED_I_READ_OW ?

  The SAP error message CRM_CUMULATED_I001 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with the function module CRM_CUMULATED_I_READ_OW. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data stored in the CRM system, such as missing or incorrect entries in the database tables that the function module relies on.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error. This could involve settings related to business partners, transactions, or other CRM-related configurations.
  Authorization Issues: The user calling the function module may not have the necessary authorizations to access the required data.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures when executing the function module.
  Software Bugs: There may be bugs in the specific version of the SAP software you are using, which could lead to this error.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 to check the relevant database tables for inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
  Review Configuration Settings: Go through the configuration settings in the CRM system to ensure that everything is set up correctly. This may involve checking business partner settings, transaction types, and other related configurations.
  Verify Authorizations: Ensure that the user has the necessary authorizations to execute the function module. You can use transaction SU53 to check for authorization issues after the error occurs.
  Monitor System Performance: Check the system performance and look for any bottlenecks. You can use transaction ST22 to analyze dumps or SM21 for system logs to identify any performance-related issues.
  Update SAP Software: If you suspect a bug, check for any available patches or updates from SAP that may address the issue. You can use the SAP Support Portal to find relevant notes or updates.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SU53 (Authorization Check), ST22 (Dump Analysis), and SM21 (System Log).
  SAP Notes: Search the SAP Support Portal for notes related to CRM_CUMULATED_I001 or CRM_CUMULATED_I_READ_OW for any specific fixes or recommendations.
  Documentation: Review the official SAP documentation for CRM to understand the function module's purpose and any prerequisites for its execution.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CUMULATED_I001 error effectively.