How To Fix CRM_CUMULAT_H009 - Overflow when calculating net value - freight

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUMULAT_H - Messages for Header Totals Object

• Message number: 009

• Message text: Overflow when calculating net value - freight

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUMULAT_H009 - Overflow when calculating net value - freight ?

  The SAP error message CRM_CUMULAT_H009 indicates an overflow issue when calculating the net value for freight in the SAP Customer Relationship Management (CRM) module. This typically occurs when the calculated value exceeds the maximum limit that can be handled by the system, often due to large amounts or incorrect configurations.
  Causes:
  
  Large Values: The most common cause is that the total freight value being calculated is too large, exceeding the maximum limit for the data type used in the calculation.
  Incorrect Configuration: There may be issues with the configuration of pricing procedures, condition types, or other related settings that lead to incorrect calculations.
  Data Entry Errors: Incorrect or excessive data entries in the sales order, delivery, or billing documents can lead to inflated freight values.
  Custom Code: If there are custom enhancements or user exits that manipulate freight calculations, they may inadvertently cause overflow errors.
  
  Solutions:
  
  Review Data: Check the sales order or document that triggered the error for any unusually high freight values or incorrect entries. Correct any discrepancies found.
  Adjust Configuration: Review the pricing procedure and condition types related to freight calculations. Ensure that they are set up correctly and that limits are appropriate for your business needs.
  Increase Data Type Limits: If feasible, consider adjusting the data types used for freight calculations to accommodate larger values. This may require development work and should be done with caution.
  Check Custom Code: If there are any custom enhancements, review the code to ensure it is not causing the overflow. Debugging may be necessary to identify the root cause.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be updates or fixes provided by SAP.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and pricing procedures for detailed information on how freight calculations are handled.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to analyze the data structures involved in freight calculations.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they have implemented.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.