How To Fix CRM_CT_CHANGE236 - Related item &1 is released; cannot cancel last change

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 236

• Message text: Related item &1 is released; cannot cancel last change

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE236 - Related item &1 is released; cannot cancel last change ?

  The SAP error message "CRM_CT_CHANGE236: Related item &1 is released; cannot cancel last change" typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to make changes to a document (like a sales order, service order, etc.) that has related items that are already released. This means that the system is preventing you from canceling or modifying the last change because it would affect the integrity of the related items.
  Cause:
  
  Related Item Status: The related item (indicated by &1) has been released, meaning it is in a status that does not allow for further changes or cancellations.
  Document Flow: The document you are trying to change has dependencies on other documents that are already finalized or released.
  Business Logic: The system enforces business rules that prevent changes to documents that have been processed or are in a state that requires them to remain unchanged.
  
  Solution:
  
  Check Related Items: Review the status of the related item(s) to understand why they are released. You may need to check the document flow or the status of the related items.
  Change Status: If appropriate, you may need to change the status of the related item(s) back to a state that allows for changes. This may involve reversing or un-releasing the related item, if business processes allow for it.
  Consult with Business Process Owner: If you are unsure about the implications of changing the status of related items, consult with your business process owner or a functional consultant to ensure that you are following the correct procedures.
  Use Transaction Codes: Depending on the context, you may need to use specific transaction codes to view or change the status of the related items (e.g., VA02 for sales orders, CRMD_ORDER for CRM orders).
  Error Handling: If the error persists and you believe it should not, consider checking for any custom logic or enhancements that may be affecting the behavior of the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there are specific fixes or recommendations provided by SAP.
  Documentation: Review the SAP documentation for CRM order management to understand the implications of document statuses and how they interact with each other.
  User Forums: Consider searching or posting on SAP community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.