How To Fix CRM_CT_CHANGE182 - Item &1: Change process cannot be executed because item is canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 182

• Message text: Item &1: Change process cannot be executed because item is canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE182 - Item &1: Change process cannot be executed because item is canceled ?

  The SAP error message CRM_CT_CHANGE182 indicates that a change process cannot be executed for a specific item because that item has been canceled. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to modify or process an item that is no longer active due to its canceled status.
  Cause:
  
  Item Canceled: The primary cause of this error is that the item in question has been marked as canceled in the system. This could happen due to various reasons, such as user action, business process changes, or system errors.
  Business Logic: The business logic in SAP CRM may prevent any changes to canceled items to maintain data integrity and avoid inconsistencies in the system.
  
  Solution:
  
  Check Item Status: Verify the status of the item in question. You can do this by navigating to the relevant transaction or using the CRM interface to check the item details.
  Reopen or Reactivate: If the item was canceled in error and needs to be processed again, you may need to reopen or reactivate the item. This typically involves changing the status back to an active state, which may require specific authorizations.
  Consult Documentation: Review the relevant SAP documentation or configuration settings to understand the implications of canceling items and the correct procedures for handling them.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you investigate the issue further, such as CRM_ORDER for order management or CRM_ORDERADM_I for order administration.
  Authorization: Ensure that you have the necessary authorizations to change the status of items in the CRM system.
  Business Processes: Understand the business processes that govern item status changes in your organization, as these may affect how you can handle canceled items.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to address the CRM_CT_CHANGE182 error and understand the implications of working with canceled items in SAP CRM.