How To Fix CRM_CT_CHANGE179 - Item &1: Change process cannot be executed: Item waits to be distributed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 179

• Message text: Item &1: Change process cannot be executed: Item waits to be distributed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE179 - Item &1: Change process cannot be executed: Item waits to be distributed ?

  The SAP error message CRM_CT_CHANGE179 indicates that a change process cannot be executed for a specific item because it is waiting to be distributed. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there are pending distribution tasks that need to be completed before further changes can be made to the item.
  Cause:
  
  Pending Distribution: The item in question is in a state where it is waiting for data to be distributed to another system (e.g., SAP ERP). This could be due to a previous change that has not yet been processed.
  Locking Mechanism: The item may be locked due to ongoing processes or transactions that are preventing further changes.
  Configuration Issues: There may be configuration settings in the CRM system that are causing the item to remain in a waiting state.
  
  Solution:
  
  
  Check Distribution Status: 
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the item and see if there are any pending distribution tasks.
  Look for any logs or messages that indicate why the distribution is pending.
  
  
  
  Execute Distribution:
  
  If the item is indeed waiting for distribution, you may need to manually trigger the distribution process. This can often be done through transaction codes like R3AR (for distribution) or using the relevant distribution reports.
  Ensure that the distribution settings are correctly configured in the system.
  
  
  
  Review Change Logs:
  
  Check the change logs for the item to identify any recent changes that may have caused the item to enter a waiting state.
  
  
  
  Clear Locks:
  
  If the item is locked, you may need to identify the user or process that is holding the lock and resolve it. You can use transaction SM12 to view and delete locks if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM distribution processes for any specific guidance or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, R3AR, and SM12.
  SAP Notes: Search for SAP Notes related to CRM distribution issues, as they may contain patches or updates that address known problems.
  System Logs: Check system logs for any errors or warnings that may provide additional context for the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.