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Message type: E = Error
Message class: CRM_CREDIT_CHECK - External Credit Check
Message number: 201
Message text: ******************CRM-CREDIT-XI to 250*****************************
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CRM_CREDIT_CHECK201
- ******************CRM-CREDIT-XI to 250***************************** ?The SAP error message CRM_CREDIT_CHECK201 typically relates to issues with credit checks in the SAP Customer Relationship Management (CRM) module. This error can occur during various transactions, such as sales orders, when the system performs a credit check on a customer.
Cause:
- Credit Limit Exceeded: The customer has exceeded their credit limit, which triggers the error.
- Credit Management Settings: The settings for credit management may not be configured correctly, leading to issues in processing credit checks.
- Customer Master Data: There may be missing or incorrect information in the customer master data, such as credit control area or credit limit.
- Credit Exposure: The customer's current credit exposure may be too high, preventing further transactions.
- Integration Issues: If the CRM system is integrated with other systems (like ERP), there may be discrepancies in data that lead to this error.
Solution:
- Review Customer Credit Limit: Check the customer's credit limit in the system. If necessary, adjust the credit limit or request an increase from the appropriate authority.
- Check Credit Management Configuration: Ensure that the credit management settings are correctly configured in the system. This includes checking the credit control area and credit limit settings.
- Update Customer Master Data: Verify that all necessary fields in the customer master data are filled out correctly, including credit-related information.
- Analyze Credit Exposure: Review the customer's current credit exposure to determine if it exceeds the allowed limit. If it does, consider adjusting the exposure or discussing payment terms with the customer.
- Consult with Finance Team: If the issue persists, consult with the finance or credit management team to understand the underlying reasons for the credit check failure.
- Check for Integration Issues: If the CRM is integrated with other systems, ensure that data is consistent across all platforms.
Related Information:
FD32
(Change Customer Credit Management) or FD03
(Display Customer Credit Management) to review and modify customer credit information.If the problem persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.
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