How To Fix CRM_CREDIT_CHECK108 - Icon does not exist for category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CREDIT_CHECK - External Credit Check

• Message number: 108

• Message text: Icon does not exist for category &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CREDIT_CHECK108 - Icon does not exist for category &1 ?

  The SAP error message CRM_CREDIT_CHECK108 with the description "Icon does not exist for category &1" typically occurs in the context of credit checks within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is trying to display an icon for a specific category, but it cannot find the corresponding icon in the system.
  Cause:
  
  Missing Icon: The most common cause is that the icon file for the specified category is missing from the system or has not been properly configured.
  Incorrect Configuration: The category specified in the error message may not be correctly set up in the system, leading to the inability to find the associated icon.
  Transport Issues: If the system has recently undergone a transport of changes, the icons may not have been included or properly transported.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not have the necessary icons defined.
  
  Solution:
  
  
  Check Icon Configuration:
  
  Go to the transaction code SE78 (SAP Archive Link) or SE80 (Object Navigator) to check if the icons for the specified category exist.
  Ensure that the icons are correctly uploaded and available in the system.
  
  
  
  Review Category Settings:
  
  Check the configuration for the credit check categories in the CRM system. Ensure that the category referenced in the error message is correctly defined and linked to the appropriate icons.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, verify that all necessary objects, including icons, were included in the transport request. You may need to re-transport the missing icons.
  
  
  
  Custom Development Review:
  
  If there are custom developments, review the code to ensure that it correctly references the icons. You may need to add the missing icons or adjust the code to handle cases where icons are not found.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE78, SE80, and SPRO for configuration and object management.
  Documentation: Review SAP documentation related to credit management and CRM configuration for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.