How To Fix CRM_CONTRACT060 - Predecessor item &1 has not been released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONTRACT - Messages for contracts

• Message number: 060

• Message text: Predecessor item &1 has not been released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTRACT060 - Predecessor item &1 has not been released ?

  The SAP error message CRM_CONTRACT060 indicates that a predecessor item in a contract has not been released. This typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Predecessor Item Status: The predecessor item (which could be a contract or a related document) is in a status that does not allow it to be processed further. This could mean it is still in a draft state or has not been fully approved.
  Dependencies: The current item you are trying to process has dependencies on the predecessor item, which must be released or approved before you can proceed.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the predecessor item from being released.
  
  Solution:
  
  
  Check Predecessor Item Status:
  
  Navigate to the predecessor item in the CRM system.
  Verify its status. If it is not released, you will need to release it first. This can typically be done by changing its status to "Released" or "Approved" in the contract management screen.
  
  
  
  Release the Predecessor Item:
  
  If you have the necessary permissions, release the predecessor item by following the appropriate steps in the system. This usually involves going to the item, selecting the release option, and confirming the action.
  
  
  
  Review Dependencies:
  
  Ensure that all dependencies related to the predecessor item are resolved. This may involve checking for any missing approvals or related documents that need to be processed.
  
  
  
  Consult with Configuration Team:
  
  If the predecessor item should be released but is not, consult with your SAP configuration team to check if there are any settings or workflows that need to be adjusted.
  
  
  
  Check for Authorizations:
  
  Ensure that you have the necessary authorizations to release the predecessor item. If not, contact your system administrator to obtain the required permissions.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for accessing contract management.
  Documentation: Refer to SAP Help documentation for CRM contract management for detailed steps on managing contract statuses.
  Support Notes: Check SAP Support Portal for any relevant notes or patches that may address this specific error message.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the CRM_CONTRACT060 error and proceed with your contract management tasks in SAP.