How To Fix CRM_CONTACT_UI001 - Header GUID could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONTACT_UI - Message Class for Bus. Activity Entry in Contact Workspace

• Message number: 001

• Message text: Header GUID could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTACT_UI001 - Header GUID could not be created ?

  The SAP error message CRM_CONTACT_UI001: Header GUID could not be created typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with creating a unique identifier (GUID) for a contact or business partner. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system errors.
  Causes:
  
  Missing Configuration: The system may not be properly configured to generate GUIDs for the contact header.
  Database Issues: There may be issues with the database that prevent the creation of new entries.
  Authorization Issues: The user may not have the necessary permissions to create a new contact.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing mandatory fields.
  System Errors: There could be underlying system errors or bugs in the CRM application.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the necessary configurations for GUID generation are in place. This may involve checking the settings in the CRM customizing transactions.
  
  
  
  Review User Authorizations:
  
  Verify that the user has the appropriate authorizations to create contacts. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  
  Data Validation:
  
  Check the data being entered for the contact. Ensure that all mandatory fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure that it is functioning correctly. This may involve checking for locks, inconsistencies, or other issues.
  
  
  
  System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (CRM Order Management), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to CRM configuration and contact management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.