How To Fix CRM_CONFIRM_SRV112 - No items to be completed were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

• Message number: 112

• Message text: No items to be completed were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV112 - No items to be completed were found ?

  The SAP error message CRM_CONFIRM_SRV112: No items to be completed were found typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with service confirmations or service orders. This error indicates that the system could not find any items that are eligible for completion based on the criteria provided.
  Causes:
  
  No Open Items: There are no open service items or confirmations available for the user to complete.
  Incorrect Selection Criteria: The selection criteria used to search for items may be too restrictive or incorrect, leading to no results being found.
  Status of Items: The items may already be completed or have a status that does not allow them to be processed further.
  Authorization Issues: The user may not have the necessary authorizations to view or complete the items.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
  
  Solutions:
  
  Check Open Items: Verify if there are any open service items or confirmations that need to be completed. You can do this by navigating to the relevant transaction or report that lists open service orders or confirmations.
  Review Selection Criteria: Ensure that the selection criteria you are using to search for items are correct and not overly restrictive. Adjust the filters to broaden the search.
  Check Item Status: Review the status of the items you are trying to complete. If they are already completed or in a status that does not allow further processing, you will need to address that first.
  Authorization Check: Ensure that you have the necessary authorizations to access and complete the items. If not, contact your system administrator to grant the required permissions.
  Data Synchronization: If you suspect a data synchronization issue, check with your IT support team to ensure that all relevant data is up to date and synchronized across systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for service orders or CRMD_ORDERADM_H for order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation for CRM service management to understand the processes and requirements for completing service confirmations.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth troubleshooting based on your specific system configuration.