How To Fix CRM_CONFIRM_SRV012 - Verification of preceding transaction is negative

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

• Message number: 012

• Message text: Verification of preceding transaction is negative

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV012 - Verification of preceding transaction is negative ?

  The SAP error message CRM_CONFIRM_SRV012 indicates that there is an issue with the verification of a preceding transaction in the context of CRM (Customer Relationship Management) processes. This error typically arises when there is a problem with the data integrity or the status of a preceding transaction that is required for the current operation.
  
  Cause:
  
  Missing or Incomplete Data: The preceding transaction may not have been completed properly, or required data may be missing.
  Status Issues: The status of the preceding transaction may not allow for the current operation to proceed. For example, it might be in a "Cancelled" or "Closed" state.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the preceding transaction.
  
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the transaction from being verified correctly.
  
  
  Solution:
  
  Check Preceding Transaction: Review the preceding transaction to ensure it is completed and in the correct status.