How To Fix CRM_CONFIG102 - Internal error reading configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 102

• Message text: Internal error reading configuration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG102 - Internal error reading configuration ?

  The SAP error message CRM_CONFIG102: Internal error reading configuration typically indicates that there is an issue with the configuration settings in the SAP CRM system. This error can arise due to various reasons, including inconsistencies in the configuration data, missing entries, or issues with the underlying database.
  Causes:
  
  Inconsistent Configuration Data: There may be inconsistencies or corruption in the configuration data stored in the database.
  Missing Entries: Required configuration entries might be missing or incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to access certain configuration settings.
  Database Issues: Problems with the database, such as locks or corruption, can lead to this error.
  Transport Issues: If configuration changes were transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP CRM system to ensure that all necessary entries are present and correctly configured.
  Use transaction codes like SPRO to access the configuration settings.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the configuration settings. You can check this using transaction SU53 after the error occurs.
  
  
  
  Database Consistency Check:
  
  Perform a consistency check on the database to identify any issues. You can use transaction DB02 to monitor database performance and check for locks or inconsistencies.
  
  
  
  Review Transport Logs:
  
  If the error occurred after a transport, review the transport logs to identify any issues that may have occurred during the transport process.
  
  
  
  Check for Notes and Patches:
  
  Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can try to debug the program that is generating the error to identify the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and DB02 (Database Performance).
  SAP Notes: Regularly check for SAP Notes related to CRM configuration issues, as they may provide specific guidance or patches.
  Documentation: Review SAP documentation for CRM configuration to ensure that all necessary steps have been followed during setup.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CONFIG102 error in your SAP system.