Message type: E = Error
Message class: CRM_COMPLAINT - Messages for Complaints Processing
Message number: 171
Message text: Marketing object validation failed; one parameter is missing
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CRM_COMPLAINT171
- Marketing object validation failed; one parameter is missing ?The SAP error message CRM_COMPLAINT171 indicates that there is a validation issue related to a marketing object in the context of a complaint or service request. Specifically, it suggests that one or more required parameters for the marketing object are missing, which prevents the system from processing the complaint correctly.
Cause: The error typically arises due to one or more of the following reasons: Missing Required Fields: Certain fields that are mandatory for the marketing object are not filled in. This could include fields like marketing campaign, product, or customer information. Incorrect Configuration: The marketing object may not be properly configured in the system, leading to validation failures. Data Inconsistencies: There may be inconsistencies in the data entered, such as incorrect references to marketing objects that do not exist or are inactive. User Authorization: The user may not have the necessary permissions to access or modify the marketing object.
Solution: To resolve the error, you can take the
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