How To Fix CRM_COMPL_ARM_CHECK049 - Enter a unit of measure for the replacement product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

• Message number: 049

• Message text: Enter a unit of measure for the replacement product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK049 - Enter a unit of measure for the replacement product ?

  The SAP error message CRM_COMPL_ARM_CHECK049 indicates that a unit of measure (UoM) has not been specified for a replacement product in the context of a CRM (Customer Relationship Management) process, typically related to complaints or returns.
  
  Cause:
  This error usually occurs in scenarios where a replacement product is being processed, such as in a complaint handling or return order scenario. The system requires a unit of measure to be defined for the replacement product to ensure that the correct quantity and type of product are being handled. If the UoM is missing, the system cannot proceed with the transaction.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Replacement Product Configuration:
  
  Navigate to the product master data for the replacement product in the SAP system.
  Ensure that a unit of measure is defined for the product. This can typically be done in the material master record.
  
  
  
  Assign a Unit of Measure:
  
  If the UoM is missing,