How To Fix CRM_COMPL_ARM_CHECK046 - Next follow-up activity "&1" is not allowed for follow-up activity "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

• Message number: 046

• Message text: Next follow-up activity "&1" is not allowed for follow-up activity "&2"

What causes this issue?

If you select one of the following values for <LS>Follow-Up Activity
Code</>, you can only select the same value for <LS>Next Follow-Up
Activity Code</> in each case:
Ship to Other Plant (0004)
Ship to Vendor (0005)
Ship to Vendor via Other Plant (0006)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK046 - Next follow-up activity "&1" is not allowed for follow-up activity "&2" ?

  The SAP error message CRM_COMPL_ARM_CHECK046 indicates that there is a restriction on the follow-up activities in the CRM system. Specifically, it states that the next follow-up activity (denoted as "&1") is not allowed for the current follow-up activity (denoted as "&2"). This error typically arises in the context of activity management within SAP CRM, where certain business rules or configurations restrict the types of follow-up activities that can be performed.
  Cause:
  
  Configuration Settings: The error may be due to specific configuration settings in the CRM system that define which follow-up activities are permissible based on the current activity type.
  Business Rules: There may be business rules in place that restrict certain follow-up activities based on the status or type of the current activity.
  Activity Relationships: The relationship between the current activity and the follow-up activity may not be defined correctly in the system.
  Missing Authorizations: The user may not have the necessary authorizations to perform the specified follow-up activity.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for activity management in the SAP CRM system. Ensure that the follow-up activity you are trying to perform is allowed for the current activity type.
  
  Navigate to the relevant customizing settings in SPRO (SAP Project Reference Object) and check the activity management settings.
  
  
  
  Review Business Rules: Consult with your business process owner or SAP functional consultant to understand the business rules that govern follow-up activities. Adjust the rules if necessary to allow the desired follow-up activity.
  
  
  Validate Activity Relationships: Ensure that the relationship between the current activity and the follow-up activity is correctly defined in the system. You may need to adjust the configuration to allow the follow-up.
  
  
  Check Authorizations: Verify that the user has the necessary authorizations to perform the follow-up activity. If not, work with your security team to grant the required permissions.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to activity management and follow-up activities for additional insights and troubleshooting steps.
  
  
  Testing: After making any changes, conduct tests to ensure that the follow-up activity can now be performed without triggering the error.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to activity management, such as CRMD_ORDER for managing CRM orders and activities.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to allow the desired follow-up activity.