How To Fix CRM_COMPL_ARM_CHECK038 - Only follow-up activity "&1" is allowed, if product is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

• Message number: 038

• Message text: Only follow-up activity "&1" is allowed, if product is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK038 - Only follow-up activity "&1" is allowed, if product is unknown ?

  The SAP error message CRM_COMPL_ARM_CHECK038 indicates that a follow-up activity is being attempted for a product that is classified as "unknown" in the system. This typically occurs in the context of CRM (Customer Relationship Management) when trying to create or process follow-up activities related to a product that has not been properly defined or recognized in the system.
  
  Cause:
  
  Unknown Product: The product associated with the activity is not recognized in the system, which can happen if the product is not defined in the product master data.
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict follow-up activities for unknown products.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect product information in the relevant tables.
  
  
  Solution:
  
  
  Check Product Master Data:
  
  Ensure that the product in question is correctly defined in the product master data. You can do this by navigating to the product master and verifying that