How To Fix CRM_COMPL_ARM002 - Item is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM - Messages for Complaint Advanced Return Mgmt. Integration

• Message number: 002

• Message text: Item is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM002 - Item is not valid ?

  The SAP error message CRM_COMPL_ARM002: Item is not valid typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the item being processed in a transaction, such as a sales order, service request, or complaint. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Invalid Item Number: The item number you are trying to use may not exist in the system or may have been deleted.
  Item Status: The item may be in a status that does not allow it to be processed (e.g., blocked, inactive).
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent the item from being recognized.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data related to the item.
  Authorization Issues: The user may not have the necessary authorizations to access or process the item.
  
  Solutions:
  
  Check Item Validity: Verify that the item number