How To Fix CRM_CODEX128 - OLTP: Assignment exists for transaction type &1 item category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 128

• Message text: OLTP: Assignment exists for transaction type &1 item category &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX128 - OLTP: Assignment exists for transaction type &1 item category &2 ?

  The SAP error message "CRM_CODEX128 OLTP: Assignment exists for transaction type &1 item category &2" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the assignment of transaction types to item categories. This error indicates that there is a conflict or an existing assignment that does not allow the system to process the transaction as expected.
  Cause:
  
  Existing Assignment: The error suggests that there is already an assignment for the specified transaction type and item category combination in the system. This could be due to configuration settings in the CRM system.
  Incorrect Configuration: The configuration for transaction types and item categories may not be set up correctly, leading to conflicts.
  Data Inconsistency: There may be inconsistencies in the data that are causing the system to throw this error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant section for CRM and check the configuration for transaction types and item categories.
  Ensure that the transaction type and item category are correctly assigned and that there are no conflicting assignments.
  
  
  
  Review Existing Assignments:
  
  Use transaction code CRMD_ORDER to check the existing assignments for the specified transaction type and item category.
  Look for any duplicate or conflicting entries that may be causing the error.
  
  
  
  Adjust Item Category:
  
  If the item category is not appropriate for the transaction type, consider changing it to a valid one that is compatible with the transaction type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM configuration for any specific guidelines or known issues regarding transaction types and item categories.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Types: These define the nature of the business transaction (e.g., sales order, service order) and are crucial for processing in CRM.
  Item Categories: These define the characteristics of items within a transaction and determine how they are processed.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Support: If the issue persists after checking configurations and assignments, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.