How To Fix CRM_CMG_ADDNOTE010 - It is not possible to mix T100 messages and manual note creation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMG_ADDNOTE - Messages for module CRM_CMG_ADDNOTES

• Message number: 010

• Message text: It is not possible to mix T100 messages and manual note creation

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_CMG_ADDNOTE010 - It is not possible to mix T100 messages and manual note creation ?

  The SAP error message CRM_CMG_ADDNOTE010 indicates that there is an issue with trying to mix T100 messages (standard SAP messages) and manual note creation in the context of adding notes in the CRM system. This typically occurs when a user attempts to create a note in a way that is not supported by the system's configuration or the current context.
  Cause:
  
  Mixing Message Types: The error arises when the system detects an attempt to combine T100 messages (which are predefined messages in SAP) with manually created notes. This is not allowed in certain contexts, leading to the error.
  Configuration Issues: There may be specific configurations in the CRM system that restrict the way notes can be added or displayed.
  User Permissions: The user may not have the necessary permissions to create notes in the desired format or context.
  
  Solution:
  
  Check Note Creation Method: Ensure that you are using the correct method for creating notes. If you are trying to add a note manually, make sure that you are not inadvertently trying to include T100 messages.
  Review Configuration: Consult with your SAP administrator to review the configuration settings related to note creation in the CRM system. There may be settings that need to be adjusted to allow for the desired functionality.
  Use Consistent Message Types: If you need to create a note, ensure that you are using either T100 messages or manual notes, but not both at the same time.
  User Permissions: Verify that you have the appropriate permissions to create notes in the system. If not, request the necessary access from your system administrator.
  
  Related Information:
  
  T100 Messages: These are standard messages defined in the SAP system that can be used for various purposes, including error messages, warnings, and informational messages.
  Manual Notes: These are notes that users can create on their own, typically for documentation or communication purposes within the CRM system.
  SAP Notes and Documentation: It may be helpful to check SAP's official documentation or support notes for any updates or patches that address this issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with the specific context in which the error occurs.