How To Fix CRM_CMDC_ERP_DC_APPL203 - Disputed amount may not be 0

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_ERP_DC_APPL -

• Message number: 203

• Message text: Disputed amount may not be 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL203 - Disputed amount may not be 0 ?

  The SAP error message CRM_CMDC_ERP_DC_APPL203 indicates that a disputed amount cannot be zero in the context of a dispute management process within SAP Customer Relationship Management (CRM). This error typically arises when a user attempts to create or update a dispute case without specifying a valid disputed amount.
  
  Cause:
  The primary cause of this error is that the system requires a non-zero disputed amount to process a dispute. If the amount is set to zero, the system cannot proceed, as it does not make sense to dispute an amount that is effectively nothing.
  
  Solution:
  To resolve this error, you should ensure that the disputed amount is set to a valid, non-zero value. Here are the steps you can take:
  
  
  Check Input Values: When creating or updating a dispute case, verify that the disputed amount field is populated with a valid numerical value greater than zero.
  
  
  Review Business Logic: If the disputed amount is being calculated or