How To Fix CRM_CMDC_ERP_DC_APPL200 - The dispute case GUID can not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_ERP_DC_APPL -

• Message number: 200

• Message text: The dispute case GUID can not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL200 - The dispute case GUID can not be determined ?

  The SAP error message CRM_CMDC_ERP_DC_APPL200 indicates that the system is unable to determine the GUID (Globally Unique Identifier) for a dispute case. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the integration between CRM and ERP systems, particularly when handling dispute cases.
  Causes:
  
  Missing or Incorrect Data: The dispute case may not exist in the system, or the data being referenced may be incorrect or incomplete.
  Integration Issues: There may be a problem with the integration settings between the CRM and ERP systems, leading to the inability to fetch the GUID.
  Authorization Issues: The user may not have the necessary permissions to access the dispute case data.
  System Configuration: Incorrect configuration settings in either the CRM or ERP system can lead to this error.
  Data Synchronization Issues: If the data between the CRM and ERP systems is not synchronized properly, it may lead to discrepancies in the GUIDs.
  
  Solutions:
  
  Check Data Existence: Verify that the dispute case exists in the CRM system. You can do this by searching for the case using the relevant transaction codes or reports.
  Review Integration Settings: Ensure that the integration settings between CRM and ERP are correctly configured. Check the middleware (like SAP PI/PO) for any errors or issues.
  User Authorizations: Confirm that the user has the necessary authorizations to access the dispute case. You may need to consult with your SAP security team.
  Data Consistency: Check for any inconsistencies in the data between the CRM and ERP systems. This may involve running consistency checks or reports.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP Notes or documentation related to this error message for any specific recommendations or patches that may be available.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and disputes.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or fixes.
  Integration Tools: Understand the tools used for integration between CRM and ERP, such as SAP Process Integration (PI) or SAP Cloud Platform Integration (CPI).
  User Roles: Review the roles and authorizations assigned to users who are encountering this error to ensure they have the necessary access.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_CMDC_ERP_DC_APPL200.