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Message type: E = Error
Message class: CRM_CMDC_ERP_DC_APPL -
Message number: 056
Message text: Document &1 (curr. &2) cannot attached to dispute case &3 (curr. &4)
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CRM_CMDC_ERP_DC_APPL056
- Document &1 (curr. &2) cannot attached to dispute case &3 (curr. &4) ?The SAP error message CRM_CMDC_ERP_DC_APPL056 indicates that a document cannot be attached to a dispute case due to certain constraints or issues. Here’s a breakdown of the potential causes, solutions, and related information for this error:
Causes:
- Document Type Restrictions: The document type you are trying to attach may not be allowed for the specific dispute case type.
- Currency Mismatch: The currency of the document may not match the currency of the dispute case. This is indicated by the currency codes in the error message.
- Document Status: The document you are trying to attach may be in a status that does not allow it to be linked to a dispute case (e.g., it may be locked or archived).
- Configuration Issues: There may be configuration settings in the SAP system that restrict the attachment of certain documents to dispute cases.
- Authorization Issues: The user may not have the necessary permissions to attach documents to the dispute case.
Solutions:
- Check Document Type: Verify that the document type you are trying to attach is permitted for the dispute case. You may need to consult with your SAP administrator or check the configuration settings.
- Verify Currency: Ensure that the currency of the document matches the currency of the dispute case. If there is a mismatch, you may need to convert the document or create a new document in the correct currency.
- Review Document Status: Check the status of the document to ensure it is not locked or archived. If it is, you may need to unlock it or retrieve it from the archive.
- Configuration Review: Consult with your SAP configuration team to review the settings related to document attachments for dispute cases. Adjustments may be needed to allow the attachment.
- Check User Authorizations: Ensure that the user attempting to attach the document has the necessary authorizations. If not, the user may need to request additional permissions.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to successfully attach the document to the dispute case.
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