How To Fix CRM_CMDC_ERP_DC_APPL026 - Dispute has been distributed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_ERP_DC_APPL -

• Message number: 026

• Message text: Dispute has been distributed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL026 - Dispute has been distributed ?

  The SAP error message CRM_CMDC_ERP_DC_APPL026 indicates that a dispute has been distributed, which typically means that there is an issue with the synchronization or distribution of dispute data between the SAP CRM system and the ERP system. This error can occur in scenarios where disputes are being processed and there is a failure in the communication or data transfer between the two systems.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data between the CRM and ERP systems, which can prevent the successful distribution of dispute information.
  Configuration Issues: Incorrect configuration settings in the integration between CRM and ERP can lead to this error.
  Network Issues: Temporary network issues or connectivity problems can disrupt the data transfer process.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the distribution of disputes.
  Technical Errors: There may be underlying technical issues, such as problems with the middleware or the distribution framework.
  
  Solution:
  
  Check Data Consistency: Verify that the data in both the CRM and ERP systems is consistent. Look for any discrepancies in the dispute records.
  Review Configuration: Ensure that the integration settings between the CRM and ERP systems are correctly configured. This includes checking the RFC connections and distribution settings.
  Monitor Network Connectivity: Check for any network issues that may be affecting the communication between the systems. Ensure that both systems can communicate without interruptions.
  Authorization Check: Verify that the user or system has the necessary authorizations to perform the distribution of disputes. Adjust roles and permissions as needed.
  Review Logs: Check the application logs and error logs in both the CRM and ERP systems for any additional error messages or warnings that could provide more context about the issue.
  Reprocess the Distribution: If the issue has been resolved, attempt to reprocess the distribution of the dispute. This can often be done through the transaction codes or programs designed for this purpose.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1 and SMQ2 for monitoring queues, and SLG1 for checking application logs.
  Integration Framework: Understand the integration framework being used (e.g., SAP PI/PO, SAP Cloud Platform Integration) if applicable, as this can affect how data is distributed.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_CMDC_ERP_DC_APPL026.