How To Fix CRM_CMDC_ERP_DC_APPL023 - Control has been successfully returned to SAP Dispute Management

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_ERP_DC_APPL -

• Message number: 023

• Message text: Control has been successfully returned to SAP Dispute Management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL023 - Control has been successfully returned to SAP Dispute Management ?

  The SAP error message CRM_CMDC_ERP_DC_APPL023 typically indicates that there is an issue related to the integration between SAP Customer Relationship Management (CRM) and SAP Dispute Management. This message usually appears when there is a problem with the data being processed or when the control is being returned to the Dispute Management application.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data being transferred between CRM and Dispute Management.
  Configuration Issues: Incorrect configuration settings in either the CRM or Dispute Management module can lead to this error.
  Missing Authorizations: The user may not have the necessary authorizations to perform the action.
  Technical Issues: There could be underlying technical issues, such as network problems or system performance issues.
  
  Solution:
  
  Check Data Consistency: Verify that the data being processed is consistent and complete. Look for any missing or incorrect entries in the relevant documents.
  Review Configuration: Ensure that the integration settings between CRM and Dispute Management are correctly configured. This includes checking the relevant customizing settings in both systems.
  User Authorizations: Confirm that the user has the necessary authorizations to execute the transaction. If not, work with your SAP security team to grant the required permissions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for both CRM and Dispute Management to understand the integration points and any prerequisites for successful data transfer.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.