How To Fix CRM_CMDC_CUSTOMIZING039 - You are not allowed to use this transaction type for adjustment requests

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 039

• Message text: You are not allowed to use this transaction type for adjustment requests

What causes this issue?

You are trying to maintain a transaction type which is not yet
customized in the customizing activity "
<DS:SIMG.CRMVC_ARD_PROFILE_A>Define Profiles and Admissible Transsaction
Types</>".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING039 - You are not allowed to use this transaction type for adjustment requests ?

  The SAP error message CRM_CMDC_CUSTOMIZING039 indicates that the user is attempting to use a transaction type for adjustment requests that is not permitted. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with transaction types related to adjustments or changes in data.
  
  Cause:
  
  Transaction Type Configuration: The transaction type being used may not be configured to allow adjustments. This can happen if the transaction type is set up in a way that restricts its use for certain operations.
  User Authorizations: The user may not have the necessary authorizations to perform the action associated with the transaction type.
  Business Rules: There may be specific business rules or settings in the system that prevent the use of certain transaction types for adjustment requests.
  
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant customizing settings for CRM.
  Look for the configuration related to transaction types