How To Fix CRM_CIC054 - User &1 not found

CRM_CIC054 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 054

• Message text: User &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC054 - User &1 not found ?

  The SAP error message CRM_CIC054: User &1 not found typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to locate a user in the user master data. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user specified in the error message does not exist in the SAP system.
  User Deactivation: The user might exist but has been deactivated or locked.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the transaction or process.
  Authorization Issues: The user may not have the necessary authorizations to access the CRM functionalities.
  System Configuration: There may be issues with the configuration of the CRM system or the integration with other systems.
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user ID exists.
  If the user does not exist, create a new user with