How To Fix CRM_CHNGPROC_I004 - Entries for GUID &1 could not be saved (input data)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CHNGPROC_I - Messages for Change Processes - Extension

  • Message number: 004

  • Message text: Entries for GUID &1 could not be saved (input data)

  • Show details Hide details
  • What causes this issue?

    The entries (input data) for GUID &SYST-MSGV1& could not be transferred.
    An error occurred in data buffering.

    System Response

    Processing is canceled.

    How to fix this error?

    Please contact technical support.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CRM_CHNGPROC_I004 - Entries for GUID &1 could not be saved (input data) ?

    The SAP error message CRM_CHNGPROC_I004, which states "Entries for GUID &1 could not be saved (input data)," typically occurs in the context of the SAP Customer Relationship Management (CRM) module. This error indicates that there was an issue with saving data related to a specific GUID (Globally Unique Identifier) in the system. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Data Validation Issues: The input data may not meet the required validation rules or constraints defined in the system. This could include missing mandatory fields, incorrect data formats, or invalid values.

    2. Authorization Problems: The user may not have the necessary authorizations to perform the operation related to the GUID in question.

    3. Database Locking: The record associated with the GUID might be locked by another transaction or user, preventing the current operation from being completed.

    4. Inconsistent Data: There may be inconsistencies in the data being processed, such as references to non-existent records or relationships.

    5. Technical Issues: There could be underlying technical issues, such as problems with the database connection, system performance, or application errors.

    Solutions:

    1. Check Input Data: Review the input data for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the expected formats.

    2. Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.

    3. Check for Locks: Use transaction codes like SM12 to check for any locks on the database records associated with the GUID. If a lock is found, you may need to wait for it to be released or contact the user who holds the lock.

    4. Debugging: If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the specific cause.

    5. Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    6. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes like CRM_ORDER, CRM_ORDER_MAINTAIN, and others that may be relevant to the context in which the error occurs.
    • Documentation: Review SAP documentation related to CRM data management and error handling for further insights.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRM_CHNGPROC_I004 error message.

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