How To Fix CRM_CFG_UPGRADE017 - Client &1, knowledge base &2, version &3 could not be migrated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_UPGRADE - Migration of SCE Data Model to Version 4.0

• Message number: 017

• Message text: Client &1, knowledge base &2, version &3 could not be migrated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_UPGRADE017 - Client &1, knowledge base &2, version &3 could not be migrated ?

  The SAP error message CRM_CFG_UPGRADE017 indicates that there is an issue with migrating a specific client, knowledge base, or version during an upgrade or migration process in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system encounters inconsistencies or issues with the data or configuration that prevent successful migration.
  Causes:
  
  Inconsistent Data: The data in the client or knowledge base may be inconsistent or corrupted, which can prevent migration.
  Missing Dependencies: Required components or dependencies for the knowledge base or version may be missing or not properly configured.
  Version Compatibility: The version of the knowledge base may not be compatible with the current system or the target version.
  Configuration Issues: There may be configuration settings that are not correctly set up for the migration process.
  Authorization Issues: The user performing the migration may not have the necessary authorizations to access or modify the client or knowledge base.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SLG1 (Application Log) to check for any logs related to the migration process. Investigate any inconsistencies in the data and resolve them.
  Verify Dependencies: Ensure that all required components and dependencies for the knowledge base and version are installed and properly configured.
  Compatibility Check: Verify that the version of the knowledge base is compatible with the current system version. If not, consider upgrading or downgrading as necessary.
  Configuration Review: Review the configuration settings related to the migration process. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user performing the migration has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  SAP Support Portal: Access the SAP Support Portal to search for specific notes related to CRM_CFG_UPGRADE017.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the upgrade or migration process to ensure that all steps are being followed correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.