How To Fix CRM_CFG_SC_IL060 - Product &1 is not a rate plan

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC_IL - Message Class of package CRM_CFG_SC_IL

• Message number: 060

• Message text: Product &1 is not a rate plan

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC_IL060 - Product &1 is not a rate plan ?

  The SAP error message CRM_CFG_SC_IL060 indicates that the product you are trying to work with is not recognized as a rate plan in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service contracts, pricing, or product configuration.
  Cause:
  
  Incorrect Product Type: The product you are trying to use is not defined as a rate plan in the system. Rate plans are specific types of products that are used for pricing and billing in service contracts.
  Configuration Issues: There may be issues with the configuration of the product in the SAP system, such as missing attributes or incorrect settings.
  Master Data Issues: The product master data may not be properly maintained or may be incomplete, leading to the system not recognizing it as a valid rate plan.
  
  Solution:
  
  Check Product Type: Verify that the product you are trying to use is indeed a rate plan. You can do this by checking the product type in the product master data.
  Review Configuration: Ensure that the product is correctly configured as a rate plan. This may involve checking the product hierarchy, attributes, and settings in the SAP CRM system.
  Maintain Master Data: If the product is not set up correctly, you may need to create or update the product master data to ensure it is recognized as a rate plan. This can involve:
  
  Creating a new rate plan product if it does not exist.
  Updating the existing product to include the necessary attributes and settings.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring rate plans and products in your version of SAP CRM.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service contracts or CMMT for product master data maintenance.
  Training and Documentation: Ensure that users involved in product configuration and management are trained on the correct processes and have access to up-to-date documentation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.