How To Fix CRM_CFG_SC072 - Configurable product &3: propagate characteristic &1 with values from &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC - Solution Configurator: Messages

• Message number: 072

• Message text: Configurable product &3: propagate characteristic &1 with values from &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC072 - Configurable product &3: propagate characteristic &1 with values from &2 ?

  The SAP error message CRM_CFG_SC072 typically occurs in the context of configurable products in SAP CRM (Customer Relationship Management) or SAP ERP (Enterprise Resource Planning) systems. This error indicates that there is an issue with propagating characteristics and their values from a higher-level configurable product to its components or sub-products.
  Cause:
  The error message can arise due to several reasons, including:
  
  Missing Characteristics: The characteristic that is supposed to be propagated may not be defined for the configurable product or its components.
  Inconsistent Values: The values assigned to the characteristics may not be consistent or valid for the configuration of the product.
  Configuration Profile Issues: There may be issues with the configuration profile or the dependencies defined for the characteristics.
  Incorrect Configuration Settings: The settings for the configurable product may not be correctly set up, leading to issues in value propagation.
  
  Solution:
  To resolve the CRM_CFG_SC072 error, you can take the following steps:
  
  
  Check Characteristic Definitions:
  
  Ensure that the characteristic &1 is defined in the configuration profile of the configurable product &3.
  Verify that the characteristic is also defined for the components or sub-products.
  
  
  
  Validate Values:
  
  Check the values assigned to the characteristic &1 in the context of the product &2. Ensure that these values are valid and consistent with the configuration rules.
  
  
  
  Review Configuration Profile:
  
  Examine the configuration profile associated with the configurable product. Ensure that all dependencies and rules are correctly defined and that there are no conflicts.
  
  
  
  Test Configuration:
  
  Perform a test configuration of the product to see if the error persists. This can help identify if the issue is with specific values or characteristics.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to configurable products and characteristics for any specific guidelines or known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the configuration process to identify where the propagation fails.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the product configuration and any relevant logs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Configuration Documentation: Review the SAP Help Portal for documentation on configuring products and managing characteristics.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_CFG_SC072 error in your SAP system.